Frequently asked questions
Answers to the questions we're asked most often. The fastest way to clear up any doubt is to try it: 14 days free, no card.
Before you start
Do I need to install anything?
No. It works in the browser on computers, tablets and phones. The audience opens the tournament page from the QR code, with no app to download and no sign-up (unless you ask for it).
Can I try it before I pay?
Yes: 14 days with every feature, no credit card. You can even simulate a whole tournament with test results to see how it works, then delete them with one tap.
Can I use the Excel file I already have?
Yes. Upload your Excel file with teams and groups and the software turns it into a ready tournament, with schedule and standings.
How many teams and age groups can I manage?
Several age groups in the same tournament, each with its own groups and knockout stages. Limits depend on your plan: you'll find them in the pricing section.
Is there someone to help me at the start?
Yes. As soon as you sign up the guided demo starts: it takes you step by step through creating a test tournament, with referees, parents' link, results and TV. In the panel there's always a “Help” button with answers to the most common questions. And if you prefer, book a free demo with our support team.
What if I don't have time to set up the tournament?
We'll do it: send us teams, pitches and times and we'll hand you the tournament ready to use. The price of the service is in the pricing section.
On tournament day
How do referees enter the results?
Each referee gets a link and a code: they open it on their phone, pick the match and enter the result, scorers included. If a link ends up in the wrong hands you change it with one tap.
How do fan votes work?
From the panel you open a vote (for example “Best player”), pick the candidates and the closing time. Parents vote from the tournament page, once each, and see the results live.
How do parents see the tournament?
They scan the QR code (you print it from the panel) or open the link you share in the group chat. They pick their child's team and always find it at the top, with the next match and the standings.
Do I need a special TV?
No: any screen or projector connected to a computer will do, or a smart TV with a browser. Open TV mode from the panel and it runs by itself.
Can the tournament page carry my club's name?
Yes: you choose the logo, colours and name style. If you like, the tournament can also live on your own address, for example tournament.yourclub.com.
Payments and privacy
How do I pay?
By card or SEPA direct debit, straight from the panel. You can cancel whenever you want.
Can I pay for just one tournament?
Yes, with the Tournament Pass: pay once and get everything for that tournament, active for 60 days.
Is the kids' data protected?
On the public page scorers appear as “M. Rossi”: only the club sees full names and dates of birth. The privacy notices are ready to use and you customise them from the panel.
Who sees the data of the registered audience?
Only your club, from the panel. People who sign up choose what to receive and can unsubscribe at any time.
Talk to our support team
Got a question or want to see the software on your tournament? Write to us or book a free 20-minute demo, no strings attached.
Book a free demo
We'll show you Fuoriclasse Live on a video call, on your next tournament.
Choose day and timeWrite to support
We reply by email. For questions about the panel, once inside use the “Help” button: many answers come straight away.
We only use your data to reply to you. Privacy
Try it on your next tournament
14 days with every feature, free and with no credit card.